Shipping and Returns
Once you place your order we will roast your coffee and ship it within 1 - 2 business days.
Customers who can pick-up their order in Chesapeake, Virginia Beach, South Mills, or Moyock can get the best shipping price... none! Our business operates out of South Mills, North Carolina, but work and life often takes us into Chesapeake and Virginia Beach.
Use the "Local Pick-up" shipping option during checkout and be sure to include a good email address and phone number. When we get your order we will contact you to work out a time and location to drop off your order.
We now offer $4.95 flat rate shipping on all orders. Most of our customers should receive their package within 2-3 business days! Our coffee subscriptions ship FREE.
Your satisfaction is important to us! If you are unhappy with your purchase for any reason, contact us within 30 days of purchase for store credit or full refund. If you choose to receive a store credit, you should expect to receive it within 1 to 2 business days. If you would like a refund, you should expect to receive it within 5 to 10 business days (the time it takes your bank to process our refund request).